How do I request an extension to the course when retaking an exam?

If you're retaking an exam, here's how to get re-enrolled in the updated course for the next sitting.

Go to the Information page.
Fill out the extension request form. Make sure to use the email address from your original order.
Hit submit. Our system will verify your eligibility (see below) and re-enroll you automatically.

Note:

If you can’t see the Google form to request an extension, try another device if you're on a work computer that’s blocking it.

Extension Eligibility Requirements

The extension policy depends on which product you purchased:

Online Courses: You are eligible for unlimited retakes until you pass.
- This includes the cookbook & problem pack, part of the online course.
Standalone Cookbook & Problem Pack orders: You are eligible for one free extension.
- After that, we have a Second Extension Discount of 50% to re-enroll.

Note:

After each exam sitting, we unenroll everyone because we don't know who will pass. If you're studying early for the next exam sitting and are unexpectedly unenrolled, just request an extension. Contact us if you have questions.

Not re-enrolled after 24 hours? Send us a message and we'll look into it.